Privacy Policy

1. Introduction

AiTIME (“we”, “our”, or “us”) is a workforce management software platform operated by Aiviz Solutions, headquartered at Business Village Block B, Floor 217-7, Dubai, UAE. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aitime.app or use our software services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number when you contact us or request a demo
• Company name, job title, and business details
• Messages and communications you send us

Information collected automatically:

• IP address, browser type, operating system, referring URLs
• Pages visited, time spent on pages, links clicked
• Device identifiers and session data

Information from third parties:

• Analytics data from Google Analytics and Microsoft Clarity
• Data from integrated HR, ERP, and payroll platforms (only when you authorise such integrations)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our software services
• Respond to enquiries and provide customer support
• Send product updates, marketing communications (with your consent)
• Analyse usage patterns to improve user experience
• Comply with legal obligations under UAE law and applicable regulations
• Prevent fraud, abuse, and security threats

4. Sharing of Information

We do not sell, trade, or rent your personal information. We may share data with:

• Service providers: Third-party vendors who assist in operating our website and services (hosting, analytics, email delivery), bound by confidentiality agreements
• Business partners: Only with your explicit consent for integration purposes
• Legal requirements: When required by UAE law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by UAE law. When data is no longer needed, we securely delete or anonymise it.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure cloud hosting, access controls, and regular security audits to protect your personal information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Google Analytics and Microsoft Clarity to understand how visitors use our site
• Marketing cookies: To measure the effectiveness of advertising campaigns

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data for marketing purposes
• Portability: Request transfer of your data in a machine-readable format

To exercise these rights, contact us at info@aitime.app.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Last updated” date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: